At U.S. ELK, we are committed to providing a seamless shipping experience for all our customers within the United Arab Emirates (UAE). Here are the details of our shipping policies:

➔ Order Processing
We typically process orders within 1-2 business days after payment has been confirmed. You will receive a confirmation email once your order has been successfully processed.

➔ Shipping Charges
Shipping costs are calculated at checkout based on the total weight and size of your order, as well as your delivery location within the UAE. This ensures transparency and accuracy in shipping fees.

➔ Estimated Delivery Times

• Major Cities: Deliveries usually take 2-3 business days.
• Remote Locations: Deliveries can take up to 5-7 business days.

Please note that these delivery times are estimates and may vary due to external factors such as weather conditions or logistical delays.

➔ Track Your Order
Once your order is dispatched, we will send you a tracking number via email. You can use this tracking number to monitor the progress of your delivery either on our website or through the courier’s tracking system.

➔ Delivery Partners
We partner with reliable courier services to ensure your orders are delivered safely and on schedule. Our choice of delivery partners is based on their efficiency and commitment to quality service.

➔ Shipping Limitations
Currently, we do not offer shipping outside the UAE. We apologize for any inconvenience and hope to expand our shipping options in the future.

➔ Issues with Delivery
If your order does not arrive within the expected timeframe, please reach out to our customer service team at support@uselkfashions.com or sales@uselkfashions.com, or contact us via WhatsApp at +971545713967.

➔ Return and Exchange Policy
We offer a 7-day return policy for all products. If you’re not completely satisfied with your purchase, please contact us within 7-8 days to initiate a return or exchange.

➔ Policy Updates
Our shipping and delivery policies may be updated or modified from time to time. All changes will be effective immediately upon posting on our website. Please check back regularly for the most current information.

For any further questions or specific inquiries about shipping, feel free to contact us.

We are here to ensure your shopping experience with us is smooth and enjoyable.