➨Frequently Asked Questions (FAQ):

Welcome to our FAQ page! Here, you’ll find answers to common questions about our products, services, shipping, and more. If you can't find the answer you're looking for, please feel free to contact us directly.

➨General Quries:

1. What payment methods do you accept?
   We accept a variety of payment methods, including Visa, MasterCard, American Express, and PayPal, to make your shopping experience as convenient as possible.

2. Do you ship internationally?
   Currently, we only offer shipping within the United Arab Emirates (UAE). We hope to expand our shipping options in the future.

3. How can I track my order?
   After your order is shipped, you will receive an email with a tracking number. You can use this number to track your order directly on our website or through our shipping partner's website.

4. What is your return policy?
   We offer a 30-days return policy for items that are unused and undamaged. For more details on returns and refunds, please visit our Return Policy page.

5. How can I contact customer service?
   You can reach our customer service team by email at sales@uselkfashions.com or via WhatsApp at +971 54 571 3967.

➨Shipping Questions:

1. What are your shipping rates?
   Shipping rates are calculated at checkout based on the weight and dimensions of your order, as well as your delivery location within the UAE. This ensures you receive the most accurate shipping cost for your order.

2. How long does shipping take?
   Delivery times vary based on location. For major cities within the UAE, delivery typically takes 2-3 business days. For more remote areas, delivery can take up to 5-7 business days.

➨Product Related Quries:

1. Are your products authentic?
   Absolutely! All our products are sourced directly from authorized distributors and manufacturers, ensuring you receive only genuine, high-quality items.

2. Can I cancel or modify my order?
   Orders can be canceled or modified within 24 hours of placement. If you need to make changes, please contact us immediately at support@uselkfashions.com.

➨Account Related:

1. How do I create an account?
   Creating an account is easy! Simply click on the "Sign Up" or "Create Account" link at the top right corner of our website and fill in the required details.

2. I forgot my password. What should I do?
   If you've forgotten your password, click on the "Forgot Password" link on the login page and follow the instructions to reset it.

➨Privacy and Security:

1. Is my personal information secure?
   Yes, protecting your personal information is a top priority for us. We use industry-standard SSL encryption to ensure your data is secure.

2. Do you store my credit card information?
   No, we do not store any credit card information on our servers. All payments are processed securely through our trusted payment gateway provider, ensuring your information remains private and secure.